- Made to order — lead time approx. 6–10 weeks
- Standard formats: 10×10 cm, 10×20 cm, 10×30 cm. Bespoke dimensions and trims available on request
- Size tolerance: ±0.4 mm; recommended grout line: 2 mm
- 13 colours, available in FROSTED MATTE and GLOSSY finishes
- Minimum order: 1 squaremeter
- Handmade in Italy; shipping across Europe; worldwide orders on request.

Surface Preparation
Ensure the substrate is well-compressed, dry, and free from grease, oil, dust, or loose material. For outdoor or wet environments, prepare the surface with a suitable waterproof membrane. Moisture levels should be checked with an appropriate instrument and must not exceed 2%. Residual damp may result in visible spots or colour changes. Glass tiles should be applied to a flat, even surface with a consistent background colour. For best results, the surface may be painted white and sealed with PVA or an equivalent product.

Variation
A small degree of variation is inherent to this product and considered part of its character. We recommend opening all boxes before installation and planning the layout on a dry surface in advance.

Installation
Glass tiles must be installed with a minimum 2 mm grout line; smaller spacing is not suitable. Wider joints can be chosen as a design decision. Grout lines are necessary to allow for expansion and contraction — glass tiles cannot be butt-jointed.

Use grout and adhesive in the same colour for a consistent result. Apply adhesive with a notched trowel to fully cover the back of each tile, inserting 2 mm spacers during installation. Clean excess adhesive regularly with water and a soft sponge, and remove spacers before grouting.

Maintain a 2 mm gap at internal corners and around trims to reduce the risk of cracking. After grouting, clean the surface with water and remove any residue once dry. Finish corners and trims with silicone or mastic in the same colour as the grout.

Clean tiles regularly with mild soap and water or a neutral cleaner. Avoid acids, caustics, harsh fillers, or abrasives, as these may damage the surface.

Shipping costs and lead times vary by location and order size. Each order ships from northern Italy, with delivery typically within 2–8 weeks. Please contact us for a detailed quote and delivery information.

Product - inspection & acceptance
Please inspect all tiles immediately upon delivery — check for correct quantity, colour, finish, or visible damage. Any issues must be reported to us within five days after receiving, and before installation begins. Once tiles are installed, they are considered accepted and we cannot accept claims for visible defects post-install.

Exclusions
Our warranty does not cover:
– Damage from misuse, abuse, improper maintenance, or use of harsh cleaner
– Issues arising from improper installation, structural movement, or incompatible substrates
– Natural variations in colour, texture, or size inherent to handcrafted tiles
– Post-installation damage from impacts, improper cleaning agents, or environmental factors.