Commonly asked questions
Do you provide colour consultations?
Yes, we offer free colour consultations. Are you struggling to choose a colour palette? Let us help you. Write us an email at bleo@bleocollective.com with a few lines about your project, as well as the colours and/or designer palettes you have considered. We will get back to you and arrange an online colour consultancy whenever it fits into your schedule.
What are your shipping details?
We ship paint to all EU countries, Norway, and the UK. We use international and local agents, offering both home delivery, or delivery to a pick-up point. You will receive a tracking number via email when your item is shipped. All packages are expected to arrive with you within 1-5 business days.
What is your return policy?
Our return policy welcomes returns within 14 days of delivery. Items must be in perfect condition, unopened, unused and in original packaging. Write us an email at bleo@bleocollective.com with your order number and reason for making the return. We will send you a return freight label. Refunds are processed within 10 business days.
What is your contact info?
Reach us all days, 24/7, at: bleo@bleocollective.com
What is a monochromatic scheme?
Monochrome or monochromatic paint in a room is defined by using only one colour or hue. There can be used different shades of one colour but by definition should contain only one base colour. Implementing monochromatic colours in a room is peaceful, eye-catching, intentional, and creates cohesion. Spaces drenched in a single hue embody a colour harmony unlike any other. Painting a room in a single colour includes several different facets such as paint finish, sheen level, tolerance, structure and angle. If you wish to paint your space in a single colour or hue on walls/ceilings, window and door frames, etc, feel free to reach out to us beforehand, so we can support in achieving the best result: bleo@bleocollective.com
What is primer and when to use it?
Primer might look like regular white paint, but it’s thicker and contains more pigment. Think of it as a base coat, providing a foundation that ensures a flawless finish. We have gathered the most imporant primers right here: Primers and undercoat.
In general, it's usually not necessary to use primer when you are painting with our ULTRA MATTE or MATTE finishes. Our paint is of so good quality that you simply don't need a primer. If you are in doubt, please email us: bleo@bleocollective.com and we will get back to you right away.
Primer isn’t always required, but you may need it when:
- Your surfaces are porous and textured. Without being primed properly, too much paint will be absorbed, and you’ll need more than two layers to get a desired result.
- You are about to make a radical change in colour. Whether you want to go from dark to light walls, or the other way around.
- Your surface is matte, and you want to go glossy, or the other way around.
- You made several repairs using filler and sandpaper, and your surfaces are now “spotted” and imperfect. You need to cover up stains and colour variations before applying paint.
- Your walls are new and have not yet been painted. They could be drywall, skim coated drywall or plastered walls. A base layer of primer will help you save paint in the end.
Primer costs less than regular paint, so it’s generally a good idea to saturate and prep surfaces with primer before finishing with paint.
